Help
Support
7 days a week, 07:00–22:00 EAT · ድጋፍ
WhatsApp — fastest
Message us with your question, or your ride id and phone number for ride problems.
💬 +251 911 244 344🚕 Ride problems
Open your tracking link (bina.et/ride?id=…) to see the driver and status, or send WhatsApp your ride id and phone number.
Cancellation is free before the trip starts.
🔒 Privacy requests
To see, correct or delete your data, message WhatsApp or use the contact form on bina.et. We answer within 7 days. See the Privacy Policy.
🏢 Business listings
Add or fix a building, shop, hotel or hospital listing: message WhatsApp with the name and address.
🤖 Developers and AI assistants
BinaSmart works inside Claude, ChatGPT and Gemini through our MCP server. Documentation: bina.et/mcp.