Operation Officer

Key Responsibilities

Manage end-to-end freight forwarding operations for air, ocean, and land transport,

Handle communications with clients by responding including sharing updates,

Review, and process shipping document,

Coordinate with customs team, carriers, and port agents to facilitate smooth cargo clearance,

Track shipments and provide proactive milestone updates to clients,

Resolve operational delays, transit issues, and customer complaints efficiently, and

Maintain accurate digital records of all shipments and operational costs on operation management system.

Qualifications & Experience

Education:  BA Degree in Logistics and Supply Chain Management, Management, Business Management, or business related fields,

Experience:   2–3 years of direct operational experience within a freight forwarding company

Skills & Competencies

Strong knowledge of international shipping, & transport regulations, incoterms, and customs procedures.

Strong problem Solving ability,

Excellent written and verbal communication skills in English,

Good ability in forwarder’s operation management system,

Proficiency in Microsoft Office Suite (Excel, Word).,

High drive/self-motivation

High attention to detail, accuracy, and follow-through under time pressure.

https://forms.gle/QGGVtLYSb7PkBvEcA

How To Apply

Compensation & Benefits

Competitive package  as per company salary scale .

Application Timeline

Opening Date:  September 1, 2026

Closing Date:  September 15, 2026

How to Apply

To formally apply and to help us learn more about your qualifications, please complete our online application form here:  https://forms.gle/QGGVtLYSb7PkBvEcA

MACCFA Freight Logistics PLC is an equal-opportunity employer. We encourage qualified candidates of all backgrounds to apply .