Network Technician

Internal/ External Vacancy AnnouncementORGANIZATIONAL OVERVIEW The National Election Board of Ethiopia (NEBE), re-established by proclamation No. 1133/2011, is the constitutionally mandated body to conduct elections, organize referenda, and regulate political parties in Ethiopia. NEBE is working to boost its institutional strength with a special focus on the enhancement of human resource capacity. Accordingly, NEBE would like to invite applicants for the Network Technician Position who meet the following requirements. Required number:         OneReports to:                     ICT Project Manager        Duty station:                  NEBE Headquarters, Addis AbabaDuration:                        Six Months with the possibility of ExtensionSalary:                             As per the organization’s salary scale Job SummaryWe are seeking a proactive and detail-oriented Network Technician to provide frontline support for our network infrastructure. In this role, you will be responsible for the installation, monitoring, maintenance, and troubleshooting of our physical and logical network components. You will work closely with the Network Engineer(s) and Systems Administrators to ensure the network operates efficiently and reliably, responding swiftly to resolve any issues that arise. Duties and responsibilitiesNetwork Support & Troubleshooting: 

• Provide first-line investigation and diagnosis of network incidents, resolving issues related to connectivity, latency, and performance. 
• Respond to and resolve help desk tickets in a timely manner, providing excellent internal customer support. 
• Perform routine network maintenance tasks, including patching, rebooting devices, and running diagnostic tests. 

Installation & Configuration: 

• Install, rack, and cable network hardware, including routers, switches, firewalls, wireless access points, and patch panels. 
• Assist senior engineers with the configuration of new network devices under their guidance. 
• Run, terminate, and test copper (Cat5e/Cat6) and fiber optic network cables. 

Monitoring & Documentation: 

• Monitor network performance and availability using established tools (e.g., PRTG, SolarWinds, Nagios). 
• Create and maintain accurate and up-to-date documentation of network diagrams, cabling layouts, IP address allocations, and configuration details. 
• Maintain inventory of network equipment, spare parts, and consumables. 

Preventative Maintenance: 

• Perform regular physical inspections of network closets and data centers to ensure cleanliness, proper cable management, and environmental controls. 
• Replace faulty network hardware components like switches, routers, and wireless access points. 

Collaboration:

• Escalate complex problems to senior network engineers or administrators with detailed notes on troubleshooting steps already taken. 
• Work collaboratively with other IT team members to resolve cross-functional issues.