Sales Supervisor

Job Purpose The Sales Supervisor is responsible for supervising and supporting the sales team to achieve assigned sales targets and revenue objectives. The position oversees daily sales activities, monitors team performance, supports lead generation and customer follow-up, and ensures effective execution of sales strategies. The Sales Supervisor also coaches and motivates sales staff, maintains strong customer relationships, and provides regular performance updates to management to support business growth and customer satisfaction.Job SummeryDepartment: Sales SupervisorReports To: Head of Sales Location: Addis AbabaEmployment Type: Full-TimeNumber of Positions: 1Duets and responsibilities

• Sales Target Achievement: Oversee the sales team to consistently achieve daily/weekly/monthly sales targets. Develop and implement sales strategies and plans to meet or exceed organizational goals.    
• Team Leadership: Supervise, mentor, and motivate the sales team to perform at their best. Delegate tasks, set performance goals, and monitor individual and team progress.
• Product Knowledge: Ensure the sales team maintains an up-to-date understanding of products, construction technologies, and unique selling points. Conduct regular training and knowledge updates.    
• Lead Generation Oversight: Monitor and guide the team in actively seeking and generating leads through various channels, including online marketing, referrals, and networking.
• Customer Relationship Management: Build and maintain strong relationships with key clients and potential buyers. Ensure the team provides a smooth and positive customer experience throughout the sales process.
• Effective Communication: Communicate clearly with potential buyers and address their inquiries promptly. Ensure the team is expert on the benefits of living in the satellite city.        
• Sales Techniques: Guide the team in utilizing effective sales techniques to influence potential buyers and guide them through the decision-making process.    
• KPI Monitoring: Track and monitor KPIs, including conversion rates, lead generation and customer satisfaction. Ensure the team meets performance indicators.