Liaison Officer

Job Summary

The Liaison Officer serves primarily as the office messenger of Ethio Bio-Pharma, delivering and collecting official documents, running official errands, and providing routine administrative support. The role also handles external liaison duties with government offices, banks, insurance companies, and partner institutions to ensure smooth document processing and administrative coordination.

Key Responsibilities

• Government & Stakeholder Relations: Submit, collect, and track official letters, applications, renewals, and clearances at government offices, banks, and external institutions while representing the Enterprise professionally.
• Document Tracking & Errands: Collect outgoing letters, sort by destination, plan delivery routes, obtain proof of receipt, and manage incoming letters, invoices, and bank statements.
• Administrative Coordination: Attend to counter formalities at external offices, assist with meeting preparations, carry out photocopying, scanning, and filing, and keep an accurate daily register of documents.
• Problem Solving & Reporting: Report pending matters, delays, rejections, or lost documents promptly to the supervisor while safeguarding organizational interests and maintaining positive stakeholder relations.

Educational Qualification & Experience Requirements

• Education: Minimum of 10+2 or equivalent in any social science field (a valid driving license for a light vehicle is an advantage).
• Experience: Minimum of 3 years in a similar administrative support role, ideally in the manufacturing sector.

Required Skills & Competencies

• Good working knowledge of Addis Ababa and the location of government offices, banks, and external agencies.
• Excellent communication in both Amharic and English, alongside strong record-keeping and reporting skills.
• Proficiency in Microsoft Office (Word, Excel) and office equipment operation (photocopiers, scanners).
• Punctual, trustworthy, self-driven, with sufficient knowledge of documentation and procedural requirements of government offices and banks.
• Required Skill Tags: Administrative support.