Import/Export Documentation & Administrative Officer

Job Summary

Klutch trading is looking for a responsible Import/Export Documentation And Administrative officer for managing import and export documentation, supporting Ethiopia’s Single Window processes, coordinating with regulatory authorities and external stakeholders, and providing comprehensive administrative and secretarial support to management.

Key Responsibilities

• Prepare and manage import/export documentation
• Upload, submit, track, and follow up on documents through Ethiopia’s Single Window system
• Handle commercial invoices, packing lists, permits, certificates, licenses, and related documents
• Coordinate with government offices, banks, clearing agents, suppliers, customers, and other stakeholders
• Follow up on applications, approvals, permits, and pending documentation
• Maintain accurate physical and electronic filing systems
• Prepare letters, reports, memos, minutes, and other official documents
• Provide administrative and secretarial support to management
• Ensure documents are accurate, complete, properly signed/stamped, and submitted on time

Educational Qualification & Experience Requirements

• Education: Diploma or Bachelor’s degree in Secretarial Science, Office Administration, Business Administration, Management, Logistics, Supply Chain, International Trade, or a related field.
• Experience: Minimum 2 years of relevant experience (with practical import/export documentation experience and hands-on experience with Ethiopia’s Single Window system highly preferred).

Required Skills & Competencies

• Good knowledge of Microsoft Word, Excel, PowerPoint, and Outlook/email.
• Excellent Amharic and English typing and communication skills.
• Strong organizational, follow-up, coordination, and document management skills.
• High attention to detail and ability to meet deadlines.
• Required Skill Tags: Import/export documentation, Ethiopia's Single Window system, stakeholder coordination, document management, and administrative support.
• Desired Skill Tags: Microsoft Office proficiency, business correspondence, and regulatory compliance.