Front Desk Receptionist (Female Only)

Job Summary

We are seeking a professional, friendly, and organized Front Desk Receptionist to serve as the first point of contact for the company. The role involves greeting visitors, managing incoming communications, maintaining a presentable reception area, and coordinating daily administrative and clerical tasks to ensure smooth office operations.

Key Responsibilities

• Greet and welcome guests and clients promptly upon arrival at the office.
• Answer, screen, and forward incoming phone calls while handling general inquiries in person, via phone, and through email.
• Ensure the reception area and waiting spaces remain tidy, organized, and presentable.
• Receive, sort, and distribute daily mail, packages, and deliveries.
• Schedule appointments and manage meeting room bookings efficiently.
• Offer refreshments such as tea, coffee, or water to visiting guests and clients.
• Perform general clerical duties including filing, photocopying, and data entry.
• Carry out other administrative duties as assigned by management.

Qualifications

• Education: Bachelor’s degree in Customer Service, Business Administration, Marketing, Communications, or a related field (additional certification in Office Management is preferred).
• Experience: Minimum of 1 to 2 years of relevant professional experience as a Receptionist, Front Office Representative, or in similar customer service and administrative roles.

Required Skills

• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and hands-on experience operating standard office equipment.
• Core Skill Tags: Communication, resourcefulness, proactive problem-solving, multitasking, organizational skills, customer service orientation, and attention to detail.