Customer Service Agent / Cashier

 WE’RE HIRING: Customer Service Agent / Cashier

We are looking for a motivated, responsible, and customer-focused Customer Service Agent / Cashier to join our team in the storage and warehousing services industry.

🔹 Key Responsibilities

• Welcome and assist customers with their storage and service-related needs
• Handle customer inquiries, requests, and complaints professionally
• Process payments, issue receipts, and maintain accurate cash records
• Prepare and maintain customer and transaction records
• Coordinate storage bookings, receiving, collection, and release of items
• Receive and check incoming items against relevant documents
• Verify item quantity, condition, weight (KGs), and other required details
• Follow basic warehouse FIFO (First-In, First-Out) and LIFO (Last-In, First-Out) procedures as applicable
• Ensure items are properly identified, recorded, and stored
• Enter and update inventory and customer information accurately in the Warehouse Management System (WMS)
• Upload and maintain relevant warehouse and inventory data in the WMS
• Assist with stock/inventory checks and ensure records match physical items
• Coordinate with warehouse staff to ensure smooth receiving, storage, and dispatch operations
• Maintain accurate documentation and ensure proper filing of records
• Provide excellent customer service and ensure a positive customer experience
• Follow company policies, warehouse procedures, and safety requirements
• Perform other duties related to customer service, cashiering, and basic warehouse operations

📍 Position

Customer Service Agent / Cashier – Storage & Warehousing Services

📩🌟 Fresh graduates with a degree are encouraged to apply!