Customer Relationship Management (CRM)
Key Roles and Responsibilities Operate and maintain the telecom CRM system in a production environment. Monitor system health, transactions, system interfaces, and overall service performance. Troubleshoot CRM issues, analyze system logs, and identify root causes. Support CRM int
Key Roles and Responsibilities
- Operate and maintain the telecom CRM system in a production environment.
- Monitor system health, transactions, system interfaces, and overall service performance.
- Troubleshoot CRM issues, analyze system logs, and identify root causes.
- Support CRM integration with OCS and other third-party systems.
- Support system patches, upgrades, configuration changes, and deployments.
- Handle incidents and coordinate issue resolution with R&D and relevant technical teams.
- Support system testing, troubleshooting, and resolution of production issues.
- Monitor system performance and ensure stable and reliable CRM operations.
Huawei Technologies Ethiopia PLC
The exact office location is not confirmed yet — call before travelling.
ምንጭ · Source: Ethiojobs · Confirm with the employer before applying.