Administration and Human Resources Officer

We are seeking a highly organized, proactive, and detail-oriented Administration and Human Resources Officer to provide comprehensive administrative, operational, and HR support. The role involves managing schedules, travel and logistics, documentation, legal/compliance follow-ups, company administrative processes, and core HR functions including personnel records, recruitment support and attendance. The successful candidate will ensure smooth day-to-day operations while supporting multiple departments and senior management.Key ResponsibilitiesAdministrative & Office Support

• Manage the personal schedule of the Country Manager, arrange weekly meetings.
• Handle travel and accommodation arrangements: obtain quotations, book flights and hotels, process payments, maintain ticket documentation, and notify relevant departments (GS & HR) of upcoming travel.
• Coordinate IT support requests: receive issues from all departments, schedule technicians, track progress, monitor monthly IT maintenance time allocation, and manage related attendance.
• Manage document translation processes: send documents for translation, follow up on delivery, and cross-check payment requests against records.
• Prepare, format, and manage official letters and contracts; maintain and control company reference numbering system.
• Maintain office forms and templates (leave, store request, overtime, car tracking, etc.).
• Check and prepare meeting rooms.
• Provide general administrative support to all departments as required, including sudden or ad-hoc tasks.

Legal, Compliance & Company Administration

• Follow up on legal issues and correspondence with problematic clients; maintain status updates.
• Manage expatriate personal documentation: visa requests, new work permit applications, registration of issue/expiry dates for work permits, IDs and licenses, and timely renewal reminders/requests. Track attendance (arrival/departure) for expats.
• Handle company-related administrative matters: business license applications (new, renewal, cancellation), MRE, preparation of Powers of Attorney (POA), and house sale contracts.
• Monitor expiry dates of key contracts (rental houses/cars, insurance policies such as Berhan Insurance, and other corporate agreements) and initiate renewals or follow-ups as needed.

Human Resources & Personnel Management

• Manage employee database for relevant operations/management staff.
• Support payroll processes and attendance management for designated staff groups.
• Assist with recruitment processes, onboarding, offboarding, and employee engagement activities.
• Handle personnel administration: develop various HR letters, maintain and update contact lists, coordinate birthday events.
• Manage IT-related HR assets and access: laptops, SIM cards, email accounts, biometric systems, and CRM activation/deactivation.
• Support general personnel management and related administrative tasks.

Reporting & Coordination

• Prepare and send monthly progress update reports to joint venture partners as required.
• Follow up on various tasks assigned by the General Services department.
• Provide daily news updates to senior management (as prioritized).
• Perform any other related duties as assigned by management.